Terms & Condition

WorkUpJob – Terms and Conditions

Effective Date: August 10, 2024

Welcome to WorkUpJob, a trusted online microjob marketplace connecting clients and freelancers from around the world, with a strong focus in Asia. By registering or using our platform, you agree to comply with the terms outlined below. These terms are designed to ensure a safe, legal, and fair working environment for all users.

Introduction and Acceptance of Terms

Welcome to WorkUpJob (the "Platform"). These Terms and Conditions ("Terms") govern your use of the WorkUpJob website (https://workupjob.com) and services provided by WorkUpJob (collectively, the "Services"). By registering an account or using our Services, you ("User") agree to be bound by these Terms and all applicable laws. If you do not agree, you must not use the Platform. WorkUpJob ("we", "us", or "our") is a microjob and freelancing marketplace connecting clients who need tasks done ("Clients") with freelancers who provide services ("Freelancers"). We primarily operate under Asian jurisdiction and many of our users are based in Asia, but our Services are open to users worldwide except where prohibited by law. Please read these Terms carefully and keep a copy for your records. We also encourage you to review our Privacy Policy (available at https://workupjob.com/privacy-policy) which explains how we securely collect, use, and protect your personal data. Use of the Platform indicates your consent to our Privacy Policy as well. We offer 24/7 customer support; if you have any questions about these Terms, you can contact us at any time (see the "Customer Support" section below). By using WorkUpJob, you acknowledge that you are at least 18 years old (or the legal age of majority in your country) and legally capable of entering into contracts. If you are using the Services on behalf of a company or other organization, you represent that you have the authority to bind that entity to these Terms. In such case, "you" refers to both you as an individual and the organization. We may update or modify these Terms from time to time. If we make material changes, we will notify users through the Platform or via email. However, it is your responsibility to review these Terms periodically. Continued use of the Platform after any changes constitutes acceptance of the updated Terms.

1. Account Use

  • You must be 18+ or of legal age in your country.
  • Provide accurate and truthful information during registration.
  • Use only one account per person or company unless approved by us.
  • Keep your login credentials confidential.

This ensures that all users are responsible for their own activity and helps prevent fraud or abuse on the platform. We reserve the right to suspend or delete accounts that break these rules.

2. Allowed & Prohibited Work

✅ Allowed: Freelance jobs, micro tasks, legal digital services.

❌ Prohibited: Phishing, scams, fake jobs, illegal work, spam, harassment, or bypassing payments.

We have zero tolerance for fraud or illegal use. Violating this section will result in account suspension or permanent ban without notice or refund.

3. Payments & Withdrawals

We support multiple payment methods:

  • Bank Transfer
  • bKash, Nagad
  • Paytm, Wise
  • Cryptocurrency and others

WorkUpJob charges a small commission per transaction. All transactions are processed securely.

This system ensures trust and security for both parties. All transactions are encrypted and handled via secure gateways.

4. Refund & Cancellation Policy

  • Refunds are allowed for unused balances or undelivered work.
  • Approved and completed jobs are non-refundable.
  • Refunds are processed via the original payment method when possible.

Refunds are handled fairly after review. Our goal is to protect both clients and freelancers.

5. Dispute Resolution

  • Users should first try to resolve issues directly.
  • If needed, contact our 24/7 support team.
  • Our team will review and make a fair decision based on evidence.

We aim to keep the platform safe and trustworthy. Our dispute process ensures fairness for both parties.

6. Content & Ownership

  • Freelancers own their work until payment is made.
  • Clients receive full rights after payment.
  • We may display limited content (e.g., portfolios) for platform use.

This protects the rights of both freelancers and clients while promoting transparency.

7. Account Suspension or Termination

We may suspend or permanently ban accounts for:

  • Violating these terms
  • Fraud or harmful activity
  • Abuse, repeated disputes, or platform misuse

We take user safety seriously. Violations can result in account termination and loss of access.

8. Privacy & Security

  • User data is protected and never sold.
  • All transactions are encrypted and secured.
  • We follow international data security standards.

Your personal and financial information is safe with us. We never share it without your permission.

Support

We're available 24/7 for any help or inquiries.

Our support team is always here to help—anytime, any day.